Short answer type
questions
1. How is listening different from hearing?
2. Why is it important to listen?
3. Do you often find it difficult to listen properly?
4. How can you overcome this difficulty?
5. Why is it important to listen to our customers and clients?
6. How does listening help in developing good relations with people?
7. How is listening and understanding from another person’s point of view
important for a manager?
8. It is important to listen to every employee in the organisation,
including those at the bottom of the hierarchy. Why?
9. Why does the elderly gentleman rush to the general merchant’s
store?
10. What is interesting about the beggar?
11. Why does Mr. Kishore speak to Deep Chand?
12. What do people imagine about Seth Govind Ram?
13. Who or what really breaks the bank?
Case
study OR Real Life Experience
In a paragraph of 150 words write about an instance, when somebody did not listen to you and its consequence, or when you did not listen well and its consequence.
Proverbs on listening skills
·
Listening
is the beginning of understanding … Wisdom is the reward of a lifetime of
listening.
·
Listening
requires more intelligence than speaking.
·
To
listen, well is as powerful, a means of influence as to talk well, and is as
essential to all true conversation.
·
Talk
becomes an argument when one person stops listening.
·
Listening
looks easy, but it is not simple. Every head is a world.
·
Who
speak sows; who listens reaps.
·
Eat
what is cooked; listen to what I said.
·
Listen
100 times; ponder 1000 times; speak once.
·
From
listening comes wisdom, and from speaking, repentance.
·
The
wise man has long years and a short tongue.
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