1. Unit 1. Listening skills - The Boy Who Broke the Bank by Ruskin Bond
Short question answer. 2 marks
This question is taken from the section listening skills. The story connecting listening skills is ‘The Boy Who Broke the Bank’ by Ruskin Bond. The story reveals that we must look beyond the words being spoken and try to understand what the person is thinking and feeling. In other words, we must learn to listen with empathy.
- The skills needed for active listening skills are:
- · Connection
- · Contribution
- · Communication
- · Cooperation
- · Conflict Management
- · Change Management
- · Commitment
- · Capable Team
Proverbs on Listening skills 4 marks
Proverbs are timeless pieces of wisdom that has been passed down through generations, often reflecting the collective experience and cultural values of societies. They offer concise and powerful insights into human behaviour and the world around us. One such proverb is [Eat what is cooked; listen to what is said], which carries the depth of meaning that can illuminate various aspects of our daily lives.
This proverb is taken from the section listening skills. The story connecting listening skills is ‘The Boy Who Broke the Bank’ by Ruskin Bond. The story reveals that we must look beyond the words being spoken and try to understand what the person is thinking and feeling. In other words, we must learn to listen with empathy.
- The skills needed for active listening skills are:
- · Connection
- · Contribution
- · Communication
- · Cooperation
- · Conflict Management
- · Change Management
- · Commitment
- · Capable Team
Long Answer from Listening skills 7 marks
- The skills needed for active listening skills are:
- · Connection
- · Contribution
- · Communication
- · Cooperation
- · Conflict Management
- · Change Management
- · Commitment
- · Capable Team
Ruskin Bond’s humorous short story "The Boy Who Broke the Bank" tells the tale of a rumour that caused problems for a bank in the little town of Pipalnagar. The three primary figures in the narrative are Mrs. Srivastava, Sitaram, the washerman's son and Nathu, the sweeper boy.
The story helps us to understand that, we must pay attention when someone speaks. If we have any doubt or are unsure about something, we must learn to ask questions. Beyond the uttered words, we must attempt to comprehend the speaker's thoughts and feelings.
In other words, we need to develop empathy while listening.
2. Unit 2. Teamwork skills - Whitewashing the Fence by Mark Twain
Short question answer. 2 marks
This question is taken from the section teamwork skills. The story connecting teamwork skills is ‘Whitewashing the Fence’ by Mark Twain. The story is about Tom Sawyer who manages to get out of doing a task set by his aunt Polly as a punishment for disobeying her the day before. Tom was unknowingly able to harness the benefit of teamwork.
The skills needed for team work skills are:
- · Collaboration
- · Communication
- · Contribution
- · Cooperation
- · Conflict Management
- · Change Management
- · Commitment
- · Capable Team
Proverbs on Teamwork skills 4 marks
Proverbs are timeless pieces of wisdom that has been passed down through generations, often reflecting the collective experience and cultural values of societies. They offer concise and powerful insights into human behaviour and the world around us. One such proverb is [United we stand, divided we fall.], which carries the depth of meaning that can illuminate various aspects of our daily lives.
This proverb is taken from the section teamwork skills. The story connecting teamwork skills is ‘Whitewashing the Fence’ by Mark Twain. The story is about Tom Sawyer who manages to get out of doing a task set by his aunt Polly as a punishment for disobeying her the day before. Tom was unknowingly able to harness the benefit of teamwork.
The skills needed for team work skills are:
- · Collaboration
- · Communication
- · Contribution
- · Cooperation
- · Conflict Management
- · Change Management
- · Commitment
- · Capable Team
Long Answer- Teamwork skills 7 marks
Sequence of Events
-
Aunt Polly punishes Tom by making him whitewash the fence on a Saturday.
-
Tom dreads the task, thinking his day is ruined.
-
Ben Rogers arrives, mocking Tom, but Tom pretends fence-painting is fun.
-
Ben begs for a turn, and Tom makes him trade an apple for the privilege.
-
Other boys come by, and Tom repeats the trick on each one.
-
By the end, Tom is relaxing while others finish the work and pay him for it.
- · Collaboration
- · Communication
- · Contribution
- · Cooperation
- · Conflict Management
- · Change Management
- · Commitment
- · Capable Team
Tom plays a prank on other boys. He collects various assets and the boys do a lot of work for him until the fence has three coats of paint by the time the game is through. He is joyful, wealthy, and upbeat about the future.
Thus, Tom Sawyer uses his intelligence to create a team of willing painters to whitewash the fence for him.
Unit 3. Emotional Intelligence skills - My Financial Career by Stephen Leacock
Short question answer. 2 marks
This question is taken from the section emotional intelligence skills. The story connecting emotional intelligence skills is ‘My Financial Career’ by Stephen Leacock. The present story is about a man who made a mess of a simple bank transaction because he was nervous and afraid of bank officials. If he had emotional intelligence skills, he would have been able to handle the situation in the bank more effectively.
- Be civil to all; serviceable to many; familiar with few; friends to one; enemy to none.
- Do unto others as you would wish to be done unto you.
- Faults are thicker when love is thin.
- People who live in glass houses should not throw stones.
- If you know what hurts yourself, you know what hurts others.
- A soft answer turns away anger.
- Hate destroys the one who hates more than the one who is hated.
- Anger is a bad adviser.
- Where there is a will there is a way.
- Good people think about the feelings of their animals.
Long question Answer from Emotional Intelligence skills 7 marks
This question is taken from the section emotional intelligence skills. The story connecting emotional intelligence skills is ‘My Financial Career’ by Stephen Leacock. The present story is about a man who made a mess of a simple bank transaction because he was nervous and afraid of bank officials. If he had emotional intelligence skills, he would have been able to handle the situation in the bank more effectively.
- Nervous
at the Bank: The narrator,
Stephen Leacock, feels scared and uncomfortable around bank workers and
everything in the bank.
- Meeting
the Manager: The
accountant helps him meet the serious and calm bank manager.
- Opening
an Account: The narrator
opens a bank account and deposits $56.
- Making
a Mistake: He realizes he
needs only $6, but he writes "$56" instead of "$6" on the
cheque.
- The
Accountant's Reaction: The
accountant is surprised and asks if he wants to take out all of his $56.
- Avoiding
Embarrassment: The
narrator doesn’t want to be embarrassed, so he decides not to go back to the
bank.
- Saving
Differently: He starts
keeping his money in his pockets and even hides silver dollars in his socks.
Unit 4. Problem solving skills - The Look-out Man by Nicolas Bentley.
Short question answer. 2 marks
This question is taken from the section problem solving skills. The story connecting problem solving skills is ‘The Look-out Man’ by Nicolas Bentley. William Morris, who is a 53 year old is the main character of the story. He reads widely and observes people wherever he goes. He also has both interpersonal and intellectual capacity and with good teamwork he was able to solve the problem of the theft at the jewellery store. From the story, we can learn that we need courage, calmness and presence of mind to tackle problems.
Proverbs on Problem solving skills 4 marks
Proverbs are timeless pieces of wisdom that has been passed down through generations, often reflecting the collective experience and cultural values of societies. They offer concise and powerful insights into human behaviour and the world around us. One such proverb is [add the proverb], which carries the depth of meaning that can illuminate various aspects of our daily lives.
This proverb is taken from the section problem solving skills. The story connecting problem solving skills is ‘The Look-out Man’ by Nicolas Bentley. William Morris, who is a 53 year old is the main character of the story. He reads widely and observes people wherever he goes. He also has both interpersonal and intellectual capacity and with good teamwork he was able to solve the problem of the theft at the jewellery store. From the story, we can learn that we need courage, calmness and presence of mind to tackle problems.
Long question Answer Problem solving skills 7 marks
This question is taken from the section problem solving skills. The story connecting problem solving skills is ‘The Look-out Man’ by Nicolas Bentley. William Morris, who is a 53 year old is the main character of the story. He reads widely and observes people wherever he goes. He also has both interpersonal and intellectual capacity and with good teamwork he was able to solve the problem of the theft at the jewellery store.
Problem-solving skills are those skills that helps to solve a problem in an effective manner. It is a behavioural concern thus is a type of soft skill, which has a direct connection with the hard skills ones possess. The skills require an IDEAL attempt to troubleshoot:
- In The Look-out Man, William Morris, a 53-year-old man, works at Regnier's antique jewellery shop. One day, A valuable ring goes missing, and they suspect a customer but can't find the ring.
- Later, a woman enters the shop. Morris remembers seeing her outside earlier. Morris notices strange behaviour from a woman and connects the dots.
- He recalls that the customer had stopped chewing gum during the search, so he must have hidden the ring in it.
- Morris figures out that the man and woman were working together to steal the ring. He confronts the woman, and she returns the ring.
- Morris’s sharp observations and detective skills help him solve the theft.
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